Quick Service Restaurants: The Mega Trends Emerging from COVID-19

The restaurant and hospitality sectors have been amongst the hardest hit by social distancing measures. We’ve seen many smaller operators shutter their stores, and many are unlikely to return, while some of the bigger players have accelerated the trend toward a post-premises model as they pivot to e-commerce, distributed delivery options and a resurgence in takeaway and drive through.

Join The Brand Agency’s Matt Popkes for a discussion on the new frontier of food health and safety in QSR land, how loyalty and rewards will be key to building and defending market share in the new normal, and how COVID-19 dining trends have seen the reinvention of food-as-experience for many consumers.

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Matt Popkes - mpopkes@thebrandagency.co

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